We will deliver the products ordered by you to the delivery address provided. It is however your responsibility to provide us with accurate delivery information as we will not check or verify addresses and messages supplied by you.
If Royal Mail has attempted delivery whilst you were out, a note should have been left advising you of your parcel delivery.
Delivery Rates, Methods & Timescales: Standard delivery (£3.99) – If you select this option parcels weighing less than 2kg will be sent with Royal Mail, so keep your eyes peeled for your local postie!
For larger orders (over 2kg), we will use a courier, which will require a signature upon delivery.
Delivery is free when you spend over £35.00
Whilst items sent by Royal Mail usually arrive within 3 working days of dispatch from us, Royal Mail states that only items still not delivered after 15 working days can be officially classified as lost. If the products are not delivered within the estimated delivery time, please contact us by telephone or email.